Our Services

What We Offer..

repair services

We offer repair on all makes/model of computers; printers and accessories. Our walk-in locations will get your computer on the bench within 24 hours. All of our repair technicians are trained and experts in anti-virus and spyware removal. Our business to business repair unit offers the best response time in the area! We are a Microsoft Partner and have expertise in all Microsoft Windows versions. We also offer repair in all Apple computer products. We can speed your computer up drastically and remove annoying pop-ups from happening. Don’t leave your passwords and important pictures at risk, call today for reliable repair services.

Call us at

We offer a wide range of network support services. All of our technicians are trained and very knowledgeable on all types of networks and equipment. We offer 24/7 remote monitoring; help desk remote support and onsite support services. We offer the area’s best response time and stick to our “Emergency Room” name when dealing with your network problems. Whether you have one computer of 300 computers we treat every customer with the urgency that they deserve. We are constantly training and doing research to keep ahead of technology and can help you from design to implemantation on all your computer network needs!

Know More

Call us at
network support
remote monitoring

Remote Monitoring

Our remote monitoring and management (RMM) platform continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions. We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times. All system maintenance is performed during off-peak hours to minimize disruptions to your network. We have different tier levels, call today for more information!

Call us at

Remote Backup

Getting your data off-site is the only way to be sure your data is safe. CER Remote Backup will insure that you never lose data again. Data is your most important company asset; why not make sure it is protected? Features included in CER RBS: automated, unattended, scheduled backups; Email alerts; Data Encrypted online and on server (AES-256 bit); Open\locked file support; Bandwidth throttling; Reconnect/resume after connection failures. We install a small backup client on your server/PC and configure your backup to fit your needs. Once installed & your first backup is completed you will start receiving daily email notifications.

Call us at
our services

Helpdesk Support

We offer a wide range of helpdesk services. You can open a trouble ticket by emailing our helpdesk; logging in online and creating a ticket or calling our office. All support tickets receive immediate attention no matter how they are placed. Once they are assigned to a technician you will receive an email with your expected technician and the timeframe which you can expect them. Many of our service calls can be handled remotely so we don’t disrupt your company and they can be handled in a timely fashion. If the service manager determines that it can’t be done remotely a service technician will be dispatched.

Call us at

Service Plans

We offer different tiers of service plans or you can pay as you go. If you decide to pay as you go we offer pre-paid time blocks to get your hourly fee down and save you on accounting fees by cutting checks each time we come in. You will receive an email with each service call and at the end of you time block you will receive a statement with how the hours were spent. You can also log into our customer portal at any time and see how many hours have been used and how many are left. We also offer three tiers of maintenance contracts to fit your needs. Call today for a free evaluation and quote!
Call us at
our services

Software Support

We have been servicing computers and networks since 1991. We have expertise in all Microsoft products and thousands of other packages. We will work with your software company to support your company. Our software support engineers have vast knowledge in several vertical markets packages. Most software packages have the same common core components that are the “engine” that drives your package. All of our software support engineers have knowledge in all database packages including Microsoft SQL.

Call us at

Website Design

Many people underestimate the importance of good design. A well designed corporate or brand identity site not only pleases the eye, it inspires confidence in consumers and leads users through information in a clear and logical manner. Your Web site is an important tool for marketing your product/service, attracting users and contributing to your company’s market positioning. We can either give your current website a “facelift” or build you a new site. We also have SEO (search engine optimization) packages to keep you at the top of major search engines.
Call us at
web design
web hosting

Website Hosting

We have two different levels of website hosting. Our value plan includes: 25mb of disk space; (5) pop email accounts; web access to your email accounts; online site login to cpanel; online statistics reports; 24/7 website monitoring to ensure no downtime. Our premium plan includes: 250mb of disk space; unlimited pop email accounts; web access to your email accounts; online site login to cpanel; online statistics reports; 24/7 website monitoring to ensure no downtime

Call us at
Other Services

Offering Other Services

Computer Services

Smart Phone Repair

Tablet Repair

229 Vestal Parkway East Vestal, NY 13850
1750 Bruce B. Downs Blvd. Wesley Chapel, FL 33544
2745 E. County Line Road Lutz, FL 33559